Souped-up service with robots and 5G tech at Haidilao Marina Square

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This high-tech Haidilao at Marina Square has robot servers, light projections and custom-made soups prepared by a machine.
A robot server at Haidilao's Marina Square outlet carrying hotpot ingredients from the kitchen to tables - a task that can be done within minutes.
A robot server at Haidilao's Marina Square outlet carrying hotpot ingredients from the kitchen to tables - a task that can be done within minutes. PHOTO: HAIDILAO SINGAPORE/ FACEBOOK
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Robot waiters and an automated machine that churns out customised soup - these are just some of the high-tech features at popular hotpot restaurant chain Haidilao's new Marina Square outlet.

The robot servers carry hotpot ingredients from the kitchen to tables within minutes, while the automated soup machine can precisely customise soup flavours based on individual preferences.

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A version of this article appeared in the print edition of The Straits Times on January 28, 2020, with the headline Souped-up service with robots and 5G tech at Haidilao Marina Square. Subscribe