SINGAPORE - A Singapore-bound Scoot flight from Amritsar, India, on Wednesday took off four hours earlier than initially scheduled, leaving 29 passengers stranded.

According to the airline, it is aware that some passengers missed the flight.

In response to The Straits Times’ queries, Scoot said that flight TR509 was rescheduled from 7.55pm to 3.45pm as bad weather was affecting departures.

The Singapore Airlines-owned budget carrier added that passengers were informed about the change on Jan 15 through e-mail, SMS, or both.

The Telegraph India reported that a senior official at Amritsar airport said around 300 passengers were scheduled to board the flight.

But one travel agent had not told its clients of the change, causing them to miss the flight, the official added.

“Scoot sincerely apologises for the inconvenience caused,” the airline said, adding that it was providing affected customers with the necessary assistance, as well as the option of a refund or rebooking on other available flights.