"I put the dishes in the dishwasher," my son said to me recently, as if it was a favour rather than something he should do just because.
This prompted me to write to you, Mark Zuckerberg, the Facebook chief executive, with all the irritation of a mother whose last nerves were worked a long time ago when it comes to the abuses that thrive on your platform. I'd like to let you know: You get zero claps for doing a tiny right thing after doing the wrong thing for far too long.
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