News analysis

Singtel-owned Optus outage in Australia prompts public anger and calls for curbs on telcos

More than 10 million Australians were hit by the network blackout at Singtel-owned Optus on Nov 8. PHOTO: EPA-EFE
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SYDNEY –On Nov 8, about 10 million Australians woke up to discover that they had no phone or Internet access. Then they learnt the cause: a nationwide outage at Singtel-owned Optus, the country’s second-largest telecommunications company.

It took about 12 hours for services to resume, leaving some businesses unable to process transactions and affecting rail networks, hospitals and banks.

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